In India we have the holidays state-wise can we configure in SLA calendar for requester location-wise.
Hi @shailesh dhawale ,
JSM Cloud does not provide functionality to import public holiday calendar's. You have to either manually create them or vote for the feature request: JSDCLOUD-880
Hello @shailesh dhawale
As an alternative to JSM, you can try SLA Time and Report add-on developed by my SaaSJet team. It allows setting up separate calendars for different SLAs.
In the add-on, you can create different calendars according to how teams from different regions work, and use them for SLA settings.
It also tracks SLAs in all project types (JSM, Jira Software, Jira Core).
Hope you find it helpful.
Hey @shailesh dhawale
You can add those holidays in different calendar and then have to write jql based on location against that calendar in SLA goal.
Regards,
vishwas
Hi @Vishwas We already reached the SLA limit;Please suggest the addon for unlimited SLA Goals
There isn't any add-on as of now to achieve this then
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