export issues list into excel with special characters

Question

Hi,

When I export the issues list into a CVS format, I have issues on special characters. They appeare with "@,Ã", etc...How I can I fixe it ?

Thank you !

Callum Carlile _Automation Consultants_ · Accepted Answer

Hi @fiona_lebel

If I'm understanding your problem correctly, is it that special characters within issues are being altered when exporting the issues to a CSV?

If so, there is this an open Jira Cloud bug JRACLOUD-77924 for this. Feel free to vote for it, and watch the issue if you would like updates on it

Utkarsh Agarwal · Accepted Answer

Hi @fiona_lebel ,

There is an open bug here: JRACLOUD-77924

You can try the workarounds mentioned in the description and see if that helps your case.

Kind Regards
Utkarsh