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Is a cloned ticket counted independently in statistics?

Hello, wondering if cloning counts the new item has a new ticket for statistics or if it will be excluded from counting as part of the previous ticket?

Accepted answers

Welcome to the community 🙂

It will be new ticket, it's just that the values in ticket you are cloning will be copied over to a new ticket

Comments, history will not be copied

Only the issue field values!!

Let me know if you have any queries

Thanks,

Pramodh

All comments

Welcome to the community 🙂

It will be new ticket, it's just that the values in ticket you are cloning will be copied over to a new ticket

Comments, history will not be copied

Only the issue field values!!

Let me know if you have any queries

Thanks,

Pramodh

Thank you for letting me know!

Please mark the answer as accepted 🙂

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