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Jira Automation - search script for sending email after 4 days of last work log update

Bill Ewald

I need to send a reminder email to an Admin if the last work log update was greater than 4 days old. Having issues with the correct setting for "updated >4d".

My search script:

project = IT AND issuetype = Sub-task AND status = "In Progress" and updated >4d AND assignee in (identification#) AND issueLinkType = "blocks"

Selected with checkmark = yes (Run a JQL search and execute actions for each issue in the query.) Selected with checkmark = yes (Only include issues that have changed since the last time this rule executed), (If I change this to unchecked the Query test still = 0 issues found). Rule has been published. Query test = 0 issues found. My last work log update\entry has been 6 days ago.

Accepted answers

Mark Segall

Hi @Bill Ewald - I think you want to use workLogDate instead of Updated in your query

All comments

Mark Segall

Hi @Bill Ewald - I think you want to use workLogDate instead of Updated in your query

Bill Ewald

Thank you Mark. I updated the search script replacing updated with workLogDate and I still receive 0 results.

Mark Segall

hmm - What if you try this:

 workLogDate < -4d

Bill Ewald

That worked. I have 1 response to my query. I will need to wait to see if a test email is received within the 1 hour rule to run. Why would a double negative time search return results but a single positive time search not?

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