So I am having an issue including some custom fields in an email.
For example I have created a custom field "Start:" which is a date time picker type field.
No matter how I try to format the result is blank. I have even used the rest API to discover the custom field id. Any help would be appreciated. Here are the examples I have attempted:
{{Start:.value}}
{{customfield_10050.value}}
{{issue.fields.Start:}}
{{issue.fields.Start:.value}}
Also note, I have been successful including other custom fields in an email and they work as expected. For example I have a custom field "Select Affected Services:." which is a checkboxes field type, and the following includes tha value
{{Select Affected Services:.value}}
Thanks in advance