Has anyone managed to solve the age-old question on how to pre-populate the summary field on the create screen? I would like mine to say "Comp Change Request" automatically when I create a new ticket.
Hey @Scott Federman - Easiest way is with automation:
Then you can statically set the field to "Comp Change Request"
thats what i tried but it does not populate a default text on the create screen
Ahh - You want it to default text that the user can override? Yeah, I don't believe there's a way to do that natively.
yeahh thats what i was worried about. I was hoping an update was made recently i didn't know about.
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