Can I create a issue collector that works from a button on a webpage rather than a banner?

Samuel Pascoe

Hello, 

I am creating a feedback form in Jira Software using the issue collector. 

*Please note I am a beginner when it comes to using Jira so I am still learning*

I understand the default trigger for the form is a 'pop-up' banner that will appear on the webpage. I see that there is a custom option that requires some manual input which I am also un-experienced in. 

Within this input, is there an option for the trigger to be linked with a dedicated button on a website rather than having a banner? 

What is required to do this? If it is possible if you can provide the code (? note sure if it is code?) that I will need, or leave a really low level set of instructions on how to do it? 

Many thanks, I appreciate any help left  

 

Angélica Luz

Hello @Samuel Pascoe,

Welcome to the Atlassian Community!

On the Issue Collector, it’s possible to customize some information using JavaScript, but there is not much to do via the UI. 

There are some details about customizing the issue collector on the documentation below:

• Customize the Jira issue collector

Also, there are some feature requests suggesting improvements:

• Ability to configure Issue collector screen
• Customizable Issue Collector Form

If the documentation doesn’t help, I would suggest you post your question on our Developer Community since your question is not related to usability, but the customization of the feature.

• https://community.developer.atlassian.com/

Kind regards,
Angélica