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Is there a trick to getting webhooks to work with MS Teams.

Shockley

We are currently on the free tier for JIRA software cloud. We have enabled an incoming webhook in a MS Teams channel and copied the provided URL into a webhook created through the admin page in JIRA. I've selected all issue boxes. See screenshot - (webhook URL is cut intentionally)

Webhook screenshot 2022-02-02 105145.png

No messages are posting to the Teams channel.

Any tricks or tips?

Accepted answers

Pramodh M

Hi @Shockley

Welcome to the Community!!

Try this doc - https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams

Thanks,
Pramodh

All comments

Pramodh M

Hi @Shockley

Welcome to the Community!!

Try this doc - https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams

Thanks,
Pramodh

Shockley

Thank Pramodh,

I already have JIRA cloud app activated and configured. It is way too verbose and takes up too much real estate on a screen for a single notification.

I have given up on activating webhooks in JIRA and have switched to automations and have started using the Send to MS Teams action to accomplish what I need.

Move Work Forward

Hi @Shockley

Thanks for asking.

You can use Advanced Microsoft Teams Jira Connector which allows you to receive less notifications and easily configure when/where/what to receive in Teams. And many other features. It is free for up to 10 people.

Here is the guide and overview.

Feel free to ask for more questions.

Regards,

Leo | Move Work Forward

Shockley

Thanks Leo.

I did see that app but was able to accomplish what I need with built in automation rules in JIRA and a webhook in MS Teams.

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