nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Making a project public (Jira Software Cloud)

Hello!

I feel like I'm going a bit crazy .

I've followed the instructions on the support page below to make one of the projects (we have 3 projects) within our Jira Software Cloud instance public. However, every time I try to access via incognito mode or ask a user without a Jira login to our instance to access it the Jira login page is displayed forcing the user to log in or create a log in.

https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/

I have created a new permissions scheme "Product Portal Permission Scheme" and assigned that scheme to the one project that I want to be public. The others are using the default permissions scheme from Jira.

In that scheme, I have added "Public" (anyone is not an option anymore) to the group permissions for Browse Project & Create Issues

Screenshot 2022-02-01 at 16.58.54.png Screenshot 2022-02-01 at 16.59.03.png

What am I missing?!

Accepted answers

How are you not able to access the issue in incognito?

Can you try accessing a specific issue and let me know?

Browse project permissions is enough for the public to view the issue

Thanks,
Pramodh

All comments

How are you not able to access the issue in incognito?

Can you try accessing a specific issue and let me know?

Browse project permissions is enough for the public to view the issue

Thanks,
Pramodh

And May I know have you configured SSO for your instance?

Ah ha! So it was user error as I suspected! I was sending the link to the project, not to an individual ticket.

I suppose I'll need to follow the next section (Anonymous access to shared filters or dashboards) to allow a user to see a list of tickets.

Oh and no, we do not have SSO configured.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud