Forms in Jira Saving Error

Kristen Bowen

I just inserted a "Content request form" from the templates list using the new Forms feature in Jira Service Project.

Unfortunately I did a lot of work on updating the template and then I tried to save it and I couldn't. I keep getting this error message. 

 

My Administrator also tried to save one of the forms and received the same error message.

Is this feature fully rolled out yet? If not when will it be available?

Thanks

Kristen

Angélica Luz

Hello @Kristen Bowen,

Welcome to the Atlassian Community!

The issue that you are facing when saving a form is related to the Email and/or URL field. 

In order to save the form, please, remove the Email/URL field and then add it again.

This issue was reported as a bug and the fix is already in progress:

• Unable to save form template/Error Saving Form template

Please, click on This affects my team and also watch the bug ticket above to receive updates.

Kind regards,
Angélica