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Operator 'was' does not support the list value '("In Progress")' for field 'status'.

v-mbartolozzi

I'm getting that error and I'm not sure what I'm missing.

The status In Progress exists in my Workflow.

It's a next-gen project.

Any idea what might be causing the issue?

Thanks in advance

Accepted answers

Tim Perrault

Hi @v-mbartolozzi

*edit WAS should work:

status WAS "In Progress"

Try this out:

status was in ("In Progress")

Thanks,

Tim

All comments

Tim Perrault

Hi @v-mbartolozzi

*edit WAS should work:

status WAS "In Progress"

Try this out:

status was in ("In Progress")

Thanks,

Tim

v-mbartolozzi

I tried with a custom status after looking into this bug but I got the same error message:

Operator 'was' does not support the list value '("Ready for Deployment")' for field 'status'.

v-mbartolozzi

I tried with a custom status after looking into this bug, but I got the same error message:

Operator 'was' does not support the list value '("Ready for Deployment")' for field 'status'.

Tim Perrault

Would you mind pasting the JQL search so I can take a look at it?

v-mbartolozzi

Thanks, @Tim Perrault

That fixed the query. Now I am getting the message

"No issues were found to match your search"

My jql looks like this:

project = "Transportation - Carrier Team" AND status was in ("Ready for Deployment") AFTER ("2021/01/01")

I'm pretty sure there were issues in that status during the last year. Any clue?

Thanks again

Tim Perrault

Well, let's put our troubleshooting hats on

So we can break down the JQL in pieces and see if we get any issues.

First check the project:

project = "Transportation - Carrier Team"

Then let's check status:

status was in ("Ready for Deployment")

Then let's only check status, but with the date

status was in ("Ready for Deployment") AFTER ("2021/01/01")

Now if we get issues back on all three of them that you ran separately let's make sure they work together, but leaving off the After part.:

project = "Transportation - Carrier Team" AND status was in ("Ready for Deployment")

If issues are returned from this then I would sort by created date and find the one that was created most recently and go through history to see what the date of the transition was. Maybe that status wasn't used in that last year?

v-mbartolozzi

You're awesome

It didn't return any issues when searching

project = "Transportation - Carrier Team" AND status was in ("Ready for Deployment")

I also tried with other statuses and got the same empty response.

I changed the JQL from

status was in

status in

and picked up the last ticket. The transition from In Code Review to Ready for Deployment was made 6 days ago.

Screen Shot 2022-01-31 at 17.12.41.png

It seems like the problem is on the was in operator.

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