How do we add the affected services box to a dynamic form?
Hello @Matthew Robinson,
Welcome to the Atlassian Community!
When it comes to Forms, currently, Affected Services is not a supported field.
There is a feature request suggesting the implementation of this ability:
Please, click on Vote for this issue and also watch it to receive updates from our product managers.
Kind regards,Angélica
Hi @Angélica Luz
Thank you for your response. I'm guessing my only option would be to create a dummy custom field and an automation rule linking the two then?
Best wishes,
Matthew
Hi Matthew,
By using automation, there is no option to copy a value from a custom field to map to affected services because there are no smart values for affected services, they must be selected from the list.
If on your site there are few affected services, then it could be a simple if-else automation rule, but if there are many it won’t be possible to map a value selected on the custom field to edit the affected services.
Based on your request, we created a feature request suggesting this:
Please, click on Vote for this issue and also watch it to receive future updates.
Hi Angélica,
Thank you I'll make sure to keep an eye out.
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