Jira / Bitbucket Integration - Build Not Showing

Question

Hello everyone,

I have activated the native integration between Jira and Bitbucket and am running into a minor issue:  Bitbucket builds aren't showing on the associated Jira ticket.

Here's my steps to reproduce:

* Create a branch from the Jira ticket
* Pull down branch into Eclipse, make edits, and push the commit back (with smart commit message)
* Open pull request from Bitbucket to merge the branch into the master
* Approve and merge (select the checkbox to delete the branch) the branch
* The automated pipeline kicks off and succeeds
* The deployment completes successfully

What I see in my ticket:  Commit messages, the pull request, and the deployment.  However, the build section is blank.

Does anyone know how to fix this?

Luke Towers · Answer

Hey All, Any advise on how to resolve this? Having the same issue

Mike Okola · Answer

Are there any plans to address this issue? It's still occurring.

Christopher Cohoon · Answer

Update:  The issue appears only to occur when you are merging branches.  If your YAML file triggers a build on-commit to your branch, that is tracked in Jira.  However, if you open a pull request that will merge to a branch (which also triggers a build on-commit) then the Jira ticket will show the Deployment, but fails to attach the build to the ticket - despite the build metadata having your branch name stickered all over it.

This seems like an oversight in the out-of-the-box integration.