I just applied an automation suggested automatically by JIRA and it doesn't work. I moved all subtasks to Done but the parent issue won't, I've tried with many different issues.
Hi @Sebastian Findling and welcome to Community!
It may be due to the issue you're transitioning not being a sub-task. Can you please go the audit log (between "Rule details" and "When: Issue transitioned"), click on "Show more" and send us a screenshot?
- Manon
Another thing that you may want to try is to reselect the status in the if condition, I noticed that sometimes the library automations will not work unless you make a small change to them.
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