Comments to ME on Dashboard

Question

I would like to have a dashboard that shows me all the comments on tickets that have directly been asked of me via the @ function. Is there an easy way to see which tickets I have to reply to. I already get the email alerts but I prefer to be able to batch my time and reply to all the important issues at the end of the day.

al_s · Answer

Is there any way to see the actual comments rather than the titles of the tickets?

al_s · Answer

Thank you, I will give it a try tomorrow!

Utkarsh Agarwal · Answer

Hi @al_s ,

Welcome to the community!

comment ~ 'name' and updated >= -1w order by updated DESC

You can use the above jql (modify as required), save as a filter and list issues as filter query on a dashboard. Due to JRACLOUD-8426 you cannot use comments similar to a field on a dashboard.

Regards
Utkarsh