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JIRA Bulk Upload

Greg Gibble

Hello,

I have been given the role of taking over creating and managing our JIRA boards. The process that was set up works fine, except for one small fact, when I bulk create issues using the CSV loader, all of the tasks get assigned to me when I would want to get them assigned to the relative project managers coming to me. Where in my CSV loader should I be looking at to fix this?

Thanks

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Mikael Sandberg

Hi @Greg Gibble,

Welcome to Atlassian Community!

You need a column in your csv file for the assignee reporter (their email address), and then add that to your mapping configuration in order to set the assignee to someone else then you.

Greg Gibble

@Mikael Sandberg So currently I dont have my address in there and it is still assigning it to me.

There are tags such as project_manager and program_lead in the csv file. I want to make sure i can have this as an automated process so I dont have to update the file each time.

Are these tags grabbing the users there or somewhere else?

Mikael Sandberg

If you do not map a column in your csv file to the assignee field, Jira will automatically set the reporter to the person running the import. What is being imported is controlled by the mapping configuration.

Greg Gibble

That makes sense. So is there no way for me to dynamically pull this information in other then inserting the emails into the import for the assignee each time?

Alexander Kravchuk_4zoa19

Hi @Greg Gibble

As Mikael said, you need to map your "Assignee" field on the configuration to correctly import. You also mentioned "tags", which I assume are "labels" in Jira language -- you can leverage them after the fact: either by filtering issues by certain label and running bulk assignee update or create an automation rule, which is triggered by "Issue Created" event and if it matches certain conditions (such as "label == project_manager") you edit Assignee field and set it to a certain person.

Greg Gibble

Okay this would be interesting to me so I wouldnt have to change my current process that is set up. Each time I bulk create they all will be assigned to a specific component.

Can I create a bulk assignee update off of that? If so do you possibly have any examples or know where I could find one.

Thanks ahead of time.

Alexander Kravchuk_4zoa19

I don't think you can create automatic bulk updates, but as I said - you can create an automation that is going to be triggered on the creation of each issue (which effectively the same as bulk update as it is going to be triggered for each issue anyway) or scheduled automation that is going to do the same. But depending on the amount of issues you import, you need to take into account automation service limits.

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