I want to change the status of tickets via REST API.

Maria Nadeem

I want to change the status of tickets via REST API.  Can I do it without generating tokens for individual users?  Like I have admin access/ rights can I change the statuses of tickets? I want to change statuses for tickets and pass comments, and the manager should be able to see the tickets of users under his project. 

Vishwas

Hey @Maria Nadeem 

Welcome to Atlassian Community !!

Yes its possible to change the transition of tickets via API. You must generate a api token and do it.

Please check the API you are looking for here https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-transitions-post

Regards,

Vishwas