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SLA Remaining as Que column

Ryan Sherman_c1o4th

Hi,

I am trying to add a column on a que that will display the time remaning on an SLA. Does anyone know if this is possible? It does not appear to be a native feature as there are no options to add this.

Thank you!

Accepted answers

All comments

Queue you say!! Here it is

Go ahead and add the SLA's which you need to add here on queue and save it

Let me know if you have further queries

Thanks,
Pramodh

Ryan Sherman_c1o4th

So when i go to edit cue, i dont see where i can add the SLA's, its not an option on the columns.

It's the option on the columns!!

Try searching it there

Ryan Sherman_c1o4th

Youre officially my hero.

😃

Can you please accept the answer as well!!

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