Time in Status REST API Authentication and Request

Arjay Villavicencio

We are looking for a solution to fetch the time between the change of status via Rest API. We are currently using Time in Status app but I couldn't make the request via  REST API work.

I'm following the documentation here: https://dev.obss.com.tr/confluence/display/MD/TiS+Cloud+-+REST+Reporting

What we are trying to achieve:
- Get the time between status change

  - Example: New = 0d 0h 0m 5s -> Assigned 0d 05 29m 21

  - Technically, a json version of the image below. 

On the other hand, I need guidance on how to use the tisjwt token, I have generated a token on Time is Status API Setting but I am not sure where to place this parameter.

On Time in Status documentation below is the request example.

<service_url>/rest/issue?issueKey=<issueKey>

But when you run this it will return an error that&nbsp;tisjwt token is required. I also tried&nbsp;<service_url>/rest/issue?issueKey=<issueKey>&tisjwt=<token> but it is still not working.

Hana Kučerová

Hi @Arjay Villavicencio ,

about the token parameter - see the section Authorization in the provided documentation. 

There are two ways how to do it - either add it as an authorization header or as a query parameter.

I can see you've tried to add is as a query parameter, which seems ok to me (but it is recommended to use the request header)

The problem could be in the endpoint /rest/issue. According to the documentation at least two parameters are required - issueKey and also columnsBy. The other mandatory parameters depends on the type of report.