Importing from one Jira instance (server based) to another (Cloud)

Question

Hello all -

As the title says, I'm moving a project from one instance to another. No problems exporting it (.CSV format, comma delimited) and it seems to export fine. This project is about 6 months old and has 249 Lines (looks like that's the number of Issues) but it has 104 columns (looks like that is the number of fields)

I didn't originally setup this project, but that seems like a lot of custom fields. Am I missing something here?

If I do need to add all those additional fields (we have a fresh install of Jira on the new/cloud side) is there a way to perform a bulk edit/install of these additional fields? Seems like a lot of work to do each one individually.

Thanks in advance!

Fabian Lim · Answer

Hi @J Britt

Welcome to the community!

Another option would be to use a 3rd party plugin and use a trial version since you are only moving 1 project.

We use project configurator (https://marketplace.atlassian.com/apps/1211147/project-configurator-for-jira?tab=overview&hosting=datacenter) or configuration manager (https://marketplace.atlassian.com/apps/1211611/configuration-manager-for-jira-cmj?tab=overview&hosting=cloud) to export a project with their workflows/customfields/data and then import it to another instance.

I suggest you ask for a demo from them if the documentation is not too clear.

Regards

Pramodh M · Answer

Hi @J Britt

Welcome to the community 🙂

Import the issues from External project import in Jira admin section under system settings and see.

You may need to format the data accordingly

Please find the ref here

https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Thanks,

Pramodh