nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Priority cannot be automatically set

Davis Chettupuzha

Screen Shot 2022-01-24 at 4.42.08 PM.png

Isn't it possible to determine and set Priority based on a custom field during issue creation ? Like if number of cases are more than 50, set priority as "Major" or something ?

Accepted answers

Fabian Lim

Hi @Davis Chettupuzha

This is the legacy automation. I would use the new jira automation:

Trigger: issue created
condition: advanced compare between smart value {{customfield_xxx.}} is bigger than 50 (https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/)
action: edit field -> Priority to "Major"

I hope this helps

All comments

Pramodh M

Hi @Davis Chettupuzha

The problem may be the field is not present on the issue create screen!! Can you try adding the field and then configuring Automation.

Or re-indexing would also fix the issues sometimes.

Let me know if the issue resolves by trying above two methods

Thanks,
Pramodh

Fabian Lim

Hi @Davis Chettupuzha

This is the legacy automation. I would use the new jira automation:

Trigger: issue created
condition: advanced compare between smart value {{customfield_xxx.}} is bigger than 50 (https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/)
action: edit field -> Priority to "Major"