Advanced Compare Condition: Contains

Nate Dickinson

I'm looking for a way to change a label based on reporter when a ticket is created. I need to do this using either a wildcard/ ends with, or a contains statement, but I'm having trouble with the syntax. Can anyone help with a query that will help? I am using the Advanced Compare Condition: Contains filter, and want to be able to do the following: 

 

If a reporter e-mail ends with '@testing.com'

 

Then do something. 

 

What syntax can I use to get the correct results given the advanced compare condition fields: 

 

First Value: 

 

Condition: contains

 

Second Value: 

 

 

Gaurav_0av1h6

Hello @Nate Dickinson 

Please refer to the below screenshot showing the usage of Advanced Compare Condition in Automation.

This is a sample automation rule which can be customized as per your business requirements.

Kindly accept the answer if this helps resolve the query.

Please share if you need support/ guidance with the exact rule.