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Why have Confluence email notifications I used to receive stopped?

Paul Proto_d2xnwd

I noticed that since 7 December 2021 all the many Confluence email notifications I used to receive (from watched Spaces/Pages or my name being tagged) have stopped, without any deliberate actions from me.

Even when I can see my name has been tagged.

The email settings within my Confluence profile appear unchanged. As do my company Gmail filters.

Any help/ideas would be appreciated!

Thanks a lot

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Brant Schroeder

@Paul Proto Welcome to the Atlassian community

Can you confirm that the email address is correct on your Atlassian account profile? Can you also confirm that it is not going to spam / junk? Are you the only one having this issue or are others in your company?

Paul Proto_d2xnwd

Hi Brant - first, thank you for the response!

I can confirm that the address is correct and have checked the spam folders. Nothing has been changed since the day before they stopped arriving. Still the same e-mail address. I have not heard from anyone else in the company on this, but that doesn't mean they are not out there. They may not even realize it yet.

Brant Schroeder

When you say nothing has been changed since the day before does that mean you had some changes or you made some changes?

Paul Proto_d2xnwd

I mean the settings that were in place the last time I received an e-mail are the same settings as I have now. Nothing has changed.

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