I cannot receive any email notification from Jira since ytd, I already checked: * spam, junk mail box * enable all email notification in Jira setting Would you please help if any problem to my account?

Sorry, may I know where to find this setting in outlook? I cannot see this. Thanks!

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Cannot receive email notification

Celia Wong

I cannot receive any email notification from Jira since ytd, I already checked:

spam, junk mail box
enable all email notification in Jira setting

Would you please help if any problem to my account?

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RISHAV KUMAR GUPTA

Hello @Celia Wong I think you need to check your mail settings by following steps:

1. Manage your google account

2. Go to the security Recommendations and click to protect your account

3. Turn on the third party access.

4. you will receive jira notification

security check.png Thanks ,

Rishav kumar Gupta

Celia Wong

Hi Rishav kumar Gupta,

I am using Outlook not gmail, may I know how can I edit the setting? Thanks!!

RISHAV KUMAR GUPTA

ss for jira cloud.png

Hello check with these proper port number and server in jira as well as in account and server setting of outlook .And user name as per email id .

Thanks !!

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