Confluence migration from on perm service to cloud

Stephen Wu_iws2uc

Hi all,

We are working on a merge project of two cloud accounts, have been following the Atlassian guide to restoring cloud back up to the on-prem server and now trying to push to cloud test account with the confluence migration assistant.

One of the site migrated fine to the cloud but the second site is kept stuck on the "Review your migration" stage, just keep spinning doesnt to have an end. have tried adjusting the number of spaces to migrate but also stuck on the selection page. 

Any suggestion on how I can get past this? adding more core/memory? where is migration related logs stored?

Many thanks

Vishwas

Hey @Stephen Wu 

Welcome to Atlassian Community !!

When you mean it is struck at "Review Migration" stage, based on the data available to be migrated this stage takes some time. You can check the migration related logs on the same stage itself, it basically gives logs once the review stage is done( I don't remember this in particular).

Best solution would be to get in contact with Atlassian support Team here https://support.atlassian.com/contact/#/ , they will check this particular migration and troubleshoot the issue.

 

Regards,

Vishwas