Error while migration to cloud using JSM Migration Assistant

Question

Hello everyone,

I have run into a new issue while migrating Jira Service Desk 3.16 projects to cloud using Migration Assistant.

The error says:

java.lang.IllegalStateException: Export of data of project ESD failed, please check export log for more details.
Attachment upload failed. See error logs for details.

The export logs have this entry:

2022-01-15 01:13:17.087 ERROR ESD project-export We couldn't export Servicedesk 28. Reason: com.querydsl.core.types.ExpressionException.
2022-01-15 01:13:20.448 ERROR ESD project-export We couldn't export Servicedesk 28. Reason: com.querydsl.core.types.ExpressionException.
2022-01-15 01:25:18.767 ERROR ESD project-export We couldn't export Servicedesk 28. Reason: com.querydsl.core.types.ExpressionException.

Any clue to resolve the issue will be appreciated.

Thanks,

Shiv.

Amélie Duplany · Answer

Hi Shiv,

Did you get back from Atlassian about this error ?

Thank you for your help

Kyle Moseley [Contegix] · Answer

Did you ever get an answer for this?

Shiv Sharma · Answer

Hi all, still working on this JSM migration issue and hoping for the Atlassian Support to give a solution.

Has anyone encountered this issue before? Will appreciate any insight. Thank you!

Shiv.