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Error message on CSV import

wayne.hadrill

Importing a CSV file of tickets to be created in Jira. Received this message. I added the "Original Fond in" to the csv but still getting the error. Appreciate any ideas

ERROR - Issue can't be created due to the error/s [ Originally Found In: Originally Found In is required. ]

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John Funk

Hi Wayne - Welcome to the Atlasssian Community!

Are tiy sure you mapped the field correctly?

wayne.hadrill

John i added it to the CSV file but did not map it to a field in Jira - i didnt see one on the list. Here is a screen shot.. Is it supposed to be mapped to something in Jira?

John Funk

That is your problem then. Jira says the field is required to create a new issue, and you are not passing a value for it.

wayne.hadrill

Thanks John, I did populate the field in the CSV but still received the error message

John Funk

You didn't populate it if it is not mapped. You need to map the column in your CSV to the field in Jira.

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