Hi All,
Can we display the project role the assignee is mapped in a customer field?
There is no way to automatically pull this data such that you can copy into a custom field. Also consider some/many user are in multiple roles. You could manually enter the role using a drop down field.
Thank You!
Can we display the groups in a group picker(multi select)?
eg: the group picker should select groups the users is added to.(jira_software users , sprintmanagers etc
You would need to do that manually as well. In other words, you can't reference any of those fields automatically. You would need to create a custom field and add the values that equate to the same groups under user management and then manually select them in the multi select custom field. Obviously this could become a maintenance nightmare since anytime you edited the groups under user management you would need to also update your custom field context.
Given that @Jack Brickey has pointed out most of the complexities of doing this, maybe if you could tell us why you think the issue data that an assignee is in a role and/or group is of any use in getting the issue done?
+1
Thanks you for your response Jack and Nic!
We have an issue flow where multiple teams are involved. For example, when a initial ticket is raised it will be sent toL1 for analysis, then L2,L3,Tetsing,Release etc.
In this case, we are trying to pull a report that gives us the detail like(which team is currently holding this request, whether the ticket is assigned to correct group )
Can someone help me out here?
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