Is there a way for screens to only appear if a pre-requisite is met?

Question

Hi there all.

I am trying to improve our existing workflow for a Jira project by including a new screen that appears when transitioning an issue between columns/statuses IF a field is empty.

The use case for this is that we want developers in our team to add in an estimate to a task that they move to IN PROGRESS if it doesn't include one already.

Is there a way to do this in Jira with screens + workflows or would I need to look elsewhere or use automation?

Thanks

Vishwas · Answer

Hey @Ryan Penning

Form your requirement it feels like you need to validate field if they have value before developers transition to next status rite ?

One thing to note down here is OOTB we cannot make screens to appear/disappear if field pre-requisites are met. But with workflow advanced configurations like validators/conditions you put that checklists.

Validator would be good to start with, it shows message for users on the screen when they try to progress the issue to next status a message will be displayed stating that so and so field is required to be provided.

You can start looking at there https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-validators-for-company-managed-projects/

Regards,

Vishwas

Pramodh M · Answer

Hi @Ryan Penning

You need to use Scriptrunner in order to have the field only when the field value is empty

If you are okay with field being presented even if the value is present, use transition screen and a validator

Thanks,

Pramodh