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SLA displays with date

Natálie_5v2cst

Hello,

does anyone know about new feature in SLAs? From today we see different format of our SLAs. Usually we were able to see only time (number). Now SLAs are displayed as a date.

Best regards,

Nataly

Accepted answers

This was indeed a change that is rolling out to the instances.

Some things are still being discussed as making it configurable, but you can read more about it in the announcement here:

https://community.atlassian.com/t5/Jira-Service-Management-articles/A-fresh-look-at-SLAs-in-Jira-Service-Management/ba-p/1881636

All comments

Sorry I can’t replicate the behaviour.

In my view, I see the following:

Could you please confirm if this is something you see in the issue search page?

Regards.

sally usherwood

We are also seeing the change this morning, for ourselves, it's a good addition

Natálie_5v2cst

Hello,

issues search is unchanged. But when I open any of these tickets, I see the SLA format described above.

Ticket:

Best regards,

Nataly

This was indeed a change that is rolling out to the instances.

Some things are still being discussed as making it configurable, but you can read more about it in the announcement here:

https://community.atlassian.com/t5/Jira-Service-Management-articles/A-fresh-look-at-SLAs-in-Jira-Service-Management/ba-p/1881636

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