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I have problems with filters

Aleksandra_07p2ge

I have problem with the most basic filter (in my opinion).
I need to be able to select all the issues from the project and then - from the respectful epic.

I used query:

project = "CRM" AND "Epic Name" = "Questionnaire management" ORDER BY created DESC

and got 0 results, what should I do?

Accepted answers

All comments

Kristján Geir Mathiesen

Hi @Aleksandra

Have you tried:

project = "CRM" AND "Epic Name" != "Questionnaire management" ORDER BY created DESC

Also, are you sure you have the right project?

HTH,
KGM

Aleksandra_07p2ge

Yup, this is the right Epic, see the screenshot below:

unfortunately, this also didn't work (the one that you indicated) - this gave me back all the epics in the project.

Kristján Geir Mathiesen

Sorry to hear that. Is the value in the field "Epic Name" also Questionnaire management?

KGM

Nic Brough -Adaptavist-

There is a slightly odd way the Epics have been implemented here (it's a historical quirk from when Epics were first added to Jira, one Atlassian never refactored out)

Epic Name is a field that names an Epic
Epic Link is a field that links an issue to an Epic
They are intertwined, so they provide the issue/Epic linking!

So, your query is actually looking for the Epic's name, on issues. Which isn't there!

Try:

project = "CRM" AND "Epic Link" != "Questionnaire management" ORDER BY created DESC

Aleksandra_07p2ge

Unfortunately, it didnt work:

When I try replace the name with the Epic number which is CRM-1324, I get more issues from different epics

Kristján Geir Mathiesen

@Aleksandra can you show us more details of this CRM-1324 issue?

Like how its fields are populates?

Thanks,
KGM

Nic Brough -Adaptavist-

Sorry, I've just realised there was a typo in there! Remove the exclamation mark from the != - it is inverting the question to "show me all issues with epic links except the one I want"

Aleksandra_07p2ge

Yeah, I noticed that as well but still after removing the ! it is not working:

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