Jira Plugin doesnt detect the board name

Question

Hi Community,

I am trying to integrate my Jira Cloud to my a third party scanner (Aqua Security) to push issue ticket to Jira. The process involves using webhook container (using Docker Compose) as the middle man to connect these two apps.

However, I keep facing the same problem whereby the board name defined in the jira config file is not recognized by the Docker even if the board exists.

I have tried to create new project and new boards but the issue persists.

Thank you for your help.

Tharshini Netpoleon · Answer

Thanks Nic!

Been tremendous help!

Nic Brough -Adaptavist- · Answer

There's two things here.

1.  The plugin is misusing the concept of a board.  It should not be trying to create issues on a board, it should be trying to create issues in a project.  The board is not a container for issues, it is a view of a selection.

2. From the errors, my best guess is that the account the plugin is using to connect to Jira does not have access to the board.  The board needs to be shared with that account.