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How to remove a column for a non-existent status in project board

Sabina_fi9fho

Hi all!

In my Task-workflow in a simple Jira-project, I used to have a status 'Klaar' ('Done' in English'). Yesterday, I deleted this status from the workflow, and added the status 'Gesloten' ('Closed') instead.

But now, the column for 'Klaar' is still there in the project board (business project). I don't know why.

I only use 1 issue type in this project, so only 1 workflow and that doesn't contain 'Klaar' anymore. It's not possible to drag and drop a card in it, the card bounces back.

I still use Klaar in other projects. In the admin settings > Issues > Statuses, it confirms that Klaar is only used in other projects. As expected.

The workflow:

How can I get rid of the 'Klaar'-column in this board?

Thank you!

Accepted answers

Vishwas

Hey @Sabina

You need to go to board configuration and remove it. Also check if there are any status mapped to it and move that status to respective column.

Please check this link on configuring columns in a board https://support.atlassian.com/jira-software-cloud/docs/configure-columns/

Regards,

Vishwas

All comments

Vishwas

Hey @Sabina

You need to go to board configuration and remove it. Also check if there are any status mapped to it and move that status to respective column.

Please check this link on configuring columns in a board https://support.atlassian.com/jira-software-cloud/docs/configure-columns/

Regards,

Vishwas

Sabina_fi9fho

Hi Vishwas,

Thank you for your answer. As far as I know, board configuration is only available in the more advanced scrum/kanban boards in software projects (like the one in this screenshot). I don't see board configuration options in the type of board my question is about (a project board in a business project, that is). I feel like your answer is about another type of board, it looks very different. Please correct me if I'm wrong!

Vishwas

Hi @Sabina

Thanks for more info, yes you are correct I did provide a Company Managed Scrum/Kanban board configuration. As I couldn't get information on what type of project board that was in screenshot.

For Business template projects we don't have board configurations so the columns come up based on the status available for workflows used in the particular project. Having said that do we have other issue types in the project with different workflows which might have "Done" Status could be one of the reason.

Let me do some research on this, will get back to you.

Regards,

Vishwas

Hey @Sabina

I did try to reproduce the issue.

In business project there was one default workflow. I made a copy of that workflow then modified to look similar to your workflow. Then I went to workflow scheme of the project, switched the workflow I created to replace the old workflow and published the workflow scheme, it was asked to map the "done" status to "close". After all this when navigated to board the done column was gone and closed column appeared.

Not sure why this issue occurred to you.

Let's see what is the missing piece that could have resulted in this issue.

Regards,

Vishwas

John Funk

Hi Sabina - Welcome to the Atlassian Community!

Did you publish your workflow? Once you publish the workflow, the extra column should go away.

Sabina_fi9fho

Hi John,

Yes I did. The new workflow is working.

ann.flynn

I'm having a similar problem with a team managed project. I updated the workflow, I changed the name of two of the status and I removed the status "Approved". However the column for "Approved" is still showing in the board layout.

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