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Operational and Product Categorization - Automation

Josh Olds

Hey all,

I am trying to automatically set the product and operational categorization via automation using edit issue, however, both are unavailable?

How are you currently doing this and what is the syntax?

much appreciated! Cheers

Accepted answers

Vishwas

Hey @Josh Olds

Welcome to Atlassian Community !!

Those fields are not available in the dropdown. But we can via edit them "Advanced field editing using JSON"

I just tried out for one of the fields. Working fine. You have to add a piece of code as shown below in "More options" --> "Advanced fields".

Result:

Hope this helps !!

Regards,

Vishwas

All comments

Vishwas

Hey @Josh Olds

Welcome to Atlassian Community !!

Those fields are not available in the dropdown. But we can via edit them "Advanced field editing using JSON"

I just tried out for one of the fields. Working fine. You have to add a piece of code as shown below in "More options" --> "Advanced fields".

Result:

Hope this helps !!

Regards,

Vishwas

Josh Olds

Hey there Vishwas!

Thanks for the helpful tip. Do you know the syntax for second tier ie Hardware - Mobile Phone, Hardware - Laptop?

Cheers!

Vishwas

Hey @Josh Olds

Do you mean like Cascading field ?

Regards,

Vishwas

Josh Olds

Hey Vishwas,

That's correct, tier 1 Hardware , tier 2 might have Mobile Phone or Laptop listed.

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