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Tickets that are in To Do and Open statuses are included into 'In Progress' statistics (SP).

Ivo Sofiadi

I noticed a strange count for the sprint statistics in Jira.

For some reason, items that are in To Do and Open statuses are included into 'In Progress' statistics.

So basically If I count the story points myself, I should have:

10 SP - TO DO
35 SP - IN PROGRESS
33.5 SP - DONE

78.5 TOTAL

In my backlog however the current sprint shows that I have
3.5 SP - To do
45.5 - In Progress
29.5 - Done

78.5 Total

Did you face such case?

Thanks a lot!

Accepted answers

All comments

John Funk

Hi Ivo,

Just a thought, but what is the category of the In Progress status you are using? Is it To Do or In Progress?

Ivo Sofiadi

Hey John,

All Statues are corresponding with their status category.
Status In Progress is in Status Category In Progress (Blue Colour)

John Funk

And what about the To Do status?

Vishwas

Hey @Ivo Sofiadi

Did you check the board configuration like columns are mapped to their respective status ?

Regards,

Vishwas

Ivo Sofiadi

To Do is To Do Status Category (Gray)

Ivo Sofiadi

Yes I think so.

Tom Lister_fo1j4e

Hi @Ivo Sofiadi

How are you identifying

3.5 SP - To do
45.5 - In Progress
29.5 - Done

in the backlog?

It doesn't usually show the workflow status.

Tom

Ivo Sofiadi

Hey Tom!

Top right of the current sprint backlog.

Even now we have 5 tickets in TO DO status category (gray) with 4.5 Story points in total, but as you can see the screenshot it says we have only 1 in To Do.

I have checked all status if they are properly mapped to a status category and they are all the way the should be.

Tom Lister_fo1j4e

each workflow status has a category set as a colour when creating the status. This isn’t the same as the column information.

so you may have only one issue/status in the TO DO category. But multiple statuses in the ‘to do’ column.

refresh both the board and report before checking to ensure they are in sync.

consider a reindex to ensure the indexes are definitely in sync

Ivo Sofiadi

Hey Tom,

Sorry for taking a while, I have been OOO. We will give the re-indexing a try and will update!

Thanks a lot!

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