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Visualize bug related to an issue on the bord

René Boshuizen

Dear community,

With our team we setup a Jira board with several issues representing sub-projects within our project (API implementation per application). Each issue (application) has +/- 15 underlying issues with steps (actions) per implementation.

When a bug occurs we like to add the issue which is visible on the main bord as a sub issue, related to the Project. For example, we like to see at a glance on the main board that subproject X is still in lane “Analyse” because sub issue “Bug A” is still open.

We tried to add and link the bug as main and underlying issues but not able to get it visible on the main bord similar like a sub issue on a user story.

Thanks in advance,

René

Accepted answers

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Petter Gonçalves

Hello @René Boshuizen

Thank you for reaching out.

Per your description, I understand that you need your linked bugs to appear as a card below their stories on the board, just like you can do with Story and sub-tasks (As displayed in the screenshot below). Have I understood it properly?

Screen Shot 2022-01-06 at 19.17.44.png

If that's what you need, I'm afraid you can not do that using the default board of Jira software, as the swimlanes can not be configured based on linked issues. To achieve something similar, you can try one of the following approaches:

1 - You can properly display linked issues in the card layout of your board (configure it under board settings > Card layout). They will appear on both the Active Sprint and backlog views, however, they will not display its current status or any other details of the linked issues unless you click on the "parent issue" and open the issue detail view, as you can see in the screenshot below:

Screen Shot 2022-01-06 at 19.07.49.png

2 - You can configure your bugs as "Sub-tasks" of your Stories. To do this, you can create a new type of sub-task (called Bug) to distinguish it from other sub-tasks and bulk update your bug issues to the new type.

You can check the documentation below to know how you can create a new sub-task type and bulk update your bugs with the new type:

Create a sub-task issue type

Edit multiple issues at the same time

Let us know if I have properly understood your requirement.

René Boshuizen

Hello Petter,

Thanks for your clear explanation. You understood properly, that is exactly what we were trying to achieve. I will try both options and keep you posted on the results.

Thanks again

René Boshuizen

Hello Peter,

Setup was already configured according to 2nd option and does not provide the requested layout. Filtering on the bugs was already possible.

Option 1 would probably be the best solution. Unfortunately the project was created as Team managed i.s.o. Company managed, card layout is not visible. Is there another way to configure card layout in Team managed modus. Else I am afraid I have to sent a request for a new project in company mode to the admin, move the stories to this project and configure the card layout.

Thanks in advance,

René

Petter Gonçalves

Hello @René Boshuizen

Indeed, team-managed projects are simplified projects, so it does not have the option to edit field layouts, although we have the following feature request to consider this possibility in the future:

Ability to customize the fields shown on cards in team-managed projects (backlog + board)

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

For now, I believe the best option for you would be to move your issues to a Company-managed project indeed.

Let me know if there is anything else I can help with.

René Boshuizen

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