need to get the timestamp of the duration an issue was made the transition into "Waiting-for-Input" state. I tried to get this using custom_fields using this URL I found out there is a custom_field for it which is as follows { "id" : "customfield_13225" , "name" : 'Days in "Waiting-for-Input"' , "custom" : True , "orderable" : True , "navigable" : True , "searchable" : True , "clauseNames" : [ "cf[13225]" , 'Days in "Waiting-for-Input"' ], "schema" : { "type" : "string" , "custom" : "com.onresolve.jira.groovy.groovyrunner:scripted-field" , "customId" : 13225 , }, } But when I try to access this customfield I get an error like AttributeError: 'PropertyHolder' object has no attribute 'customfield_13225' The code which I am trying is issue = jira.issue( 'ABC-1' ) print (issue.fields.customfield_13225) Need help to access this customfield. I am using JIRA Rest API and using python 3.7

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Not able to access a customfield in Jira Rest Api

Rocky_h8qman

need to get the timestamp of the duration an issue was made the transition into "Waiting-for-Input" state. I tried to get this using custom_fields using this URL <{jira-base-url}/rest/api/2/field> I found out there is a custom_field for it which is as follows

{
        <span>"id"</span>: <span>"customfield_13225"</span>,
        <span>"name"</span>: <span>'Days in "Waiting-for-Input"'</span>,
        <span>"custom"</span>: <span>True</span>,
        <span>"orderable"</span>: <span>True</span>,
        <span>"navigable"</span>: <span>True</span>,
        <span>"searchable"</span>: <span>True</span>,
        <span>"clauseNames"</span>: [<span>"cf[13225]"</span>, <span>'Days in "Waiting-for-Input"'</span>],
        <span>"schema"</span>: {
            <span>"type"</span>: <span>"string"</span>,
            <span>"custom"</span>: <span>"com.onresolve.jira.groovy.groovyrunner:scripted-field"</span>,
            <span>"customId"</span>: <span>13225</span>,
        },
}

But when I try to access this customfield I get an error like

AttributeError: 'PropertyHolder' object has no attribute 'customfield_13225'

The code which I am trying is

issue = jira.issue(<span>'ABC-1'</span>)
<span>print</span>(issue.fields.customfield_13225)

Need help to access this customfield.

I am using JIRA Rest API and using python 3.7

Accepted answers

Rocky_h8qman

This customfield was blocked by my administrator. Had to request them to allow access to this customfield after which I was able to access this field.

Thanks for the replies @Pramodh M and @Claudio Gonzalez .

All comments

Claudio Gonzalez_lvutyp

Hi @Rocky ,

You can use this rest/api/3/issue/<issue> (get). When the API return the values you can get the customfield_13225.

Rocky_h8qman

Hi @Claudio Gonzalez, could you please elaborate on this point. If you could provide some pythonic examples, it would help me in a great way.

Pramodh M

Hi @Rocky

Please use the below Python Wrapper API to get the details

This one for authentication

https://atlassian-python-api.readthedocs.io/#other-authentication-methods

And this one for getting the Issue details

https://atlassian-python-api.readthedocs.io/jira.html#manage-issues

Let me know if you have any query, the API calls are straight forward

Thanks,
Pramodh

Rocky_h8qman

Hi @Pramodh M , thanks for answering,but my question was very specific to the customfield I have mentioned here.I am not able to access this customfield in particular whereas I am able to access the customfield_13800 specified below

{
    "id": "customfield_13800",    "name": "Development",    "custom": True,    "orderable": True,    "navigable": True,    "searchable": True,    "clauseNames": ["cf[13800]", "Development"],    "schema": {
        "type": "any",        "custom": "com.atlassian.jira.plugins.jira-development-integration-plugin:devsummary",        "customId": 13800,    },},