Too many linked tickets on kanban board

Wilson Seow

Hi, i got to know from my team that if I'm linking too many opened tickets from one project to another single ticket I created on a "development" project, it'll ruin the kanban board.

May I know if this is true? and what is the potential issue if this happened and what should be the best practice?

 

A quick scenario for my question:

I have a few repetitive complaints about a system bug and have asked users to open a ticket whenever they're facing it. So right now we have around 15++ tickets (still growing) that opened with a similar issue and I'm opening a "development" ticket on another project for our internal team to fix this issue and it's all done over in Kanban board.

Tom Lister_fo1j4e

Hi @Wilson Seow 

I'm really not sure what you team thinks would be ruined on their kanban board. Although they may be concerned that the reports are all duplicates of the same error and it's not useful to keep them all in their backlog etc.

Depending on their concerns, you could make the new reports sub tasks on an overarching ticket.