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How can I copy Multi-Level Cascading Select field from trigger issue instead of set values?

Kevin K_lxf3n1

Hi,

I am struggling with copying Multi-Level Cascading Select fields to subtasks through automation. The documentation and questions I found online point to fields with parent + child options. However, the fields I am working with have 3 or 4 options (great-grandparent+ grandparent + parent + child). How could I modify the JSON below to copy customfield_12800 and customfield_13815 from the trigger issue?

This is the JSON I have input in the advanced section of automation. I would like to change 12800 and 13815 to copy values from trigger issue:

{
"fields": {
"customfield_12800": [{
"value": "Bb"
}, {
"value": "All"
}, {
"value": "All"
}],
"customfield_14703": {
"value": "{{triggerIssue.fields.customfield_14703}}"
},
"customfield_13815": [{
"value": "Web"
}, {
"value": "Site"
}, {
"value": "Publish"
}, {
"value": "Standard"
}]
}
}

Accepted answers

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Simmo_9kntn7

Hi @Kevin K

Could you provide an example of what the data from the trigger issue looks like and we might be able to figure out a smart value.

Cheers,

Simeon.

Kevin K_lxf3n1

Got it. So, these fields are copied from an original parent ticket to the trigger issue during automation. But are not carried down to tickets created by automation, so these 3 custom fields will need to be copied through this advanced section. I'd like to grab the values for 'Location'(customfield_12800) and 'Change Category'(customfield_13815) like I have with 'Location Region'(customfield_14703).

Here are snips of the custom fields on the ticket. chg cat.PNG

Simmo_9kntn7

Hey @Kevin K,

So I'm not sure how you managed to get the multi select cascading select. I couldn't get one setup. But no matter, I'll show you how we get to the answer instead.

First of all, we need to see the rest representation of these fields so I can figure out how we get the values you want. For the above issues that you provided screenshots, can you access them via this URL format:

https://YOUR_JIRA_INSTANCE/rest/api/2/issue/ISSUE_KEY?expand=names

And then show me the second for both of the fields that you want to copy from the trigger issue? They'll look vaguely like:

customfield_10128: {
 self: "https://XXX/rest/api/2/customFieldOption/10437",
 value: "Top Fred",
 id: "10437",
 child: {
   self: "https://XXX/rest/api/2/customFieldOption/10439",
   value: "Second Fred",
   id: "10439"
 }
}

You might want to filter your instance name out of the URLs too.

This field here that i'm showing you is a two level multi select. If i wanted to access the child value I'd use the follow smart value:

{{issue.customfield_10128.child.value}}

Hopefully that starts to make some sense, if you can get the above information we should be able to dig into what your smart value would be.

Cheers,

Simeon.

Kevin K_lxf3n1

Hi @Simmo ,

It looks like we use a plugin for the Multi-level cascading select custom fields. However, I've never used it to create. Hopefully this is what you are needing for the smart values of the fields:

"customfield_13815":[{"self":"https://x/rest/api/2/customFieldOption/15207","value":"Web","id":"15207","disabled":false},
{"self":"https://x/rest/api/2/customFieldOption/15717","value":"Sitecore","id":"15717","disabled":false},
{"self":"https://x/rest/api/2/customFieldOption/27120","value":"Publish Content - Broadband","id":"27120","disabled":false},
{"self":"https://x/rest/api/2/customFieldOption/27121","value":"Standard","id":"27121","disabled":false}]

"customfield_12800":[{"self":"https://x/rest/api/2/customFieldOption/12901","value":"Broadband","id":"12901","disabled":false},
{"self":"https://x/rest/api/2/customFieldOption/13342","value":"AAFES","id":"13342","disabled":false},
{"self":"https://x/rest/api/2/customFieldOption/22021","value":"All","id":"22021","disabled":false}]

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