Two dimensional filter - Status not showing

Coralie Fontaine

Hi everybody
Does anyone know why on my two dimensional filter (Status on Xaxis / Project on Yaxis), only the status "In Progress" "Reopened" and "Closed" are shown ?
I've checked the filter that is linked to this gadget and the filter does display all the status (Open, etc).
Thanks for your help !

Coralie Fontaine

My bad.... My users are working strangely, they don't let any ticket open, they change the status immediately after receiving a ticket to "In Progress" (even if the ticket is not in progress). As no ticket has the "Open" status it is not shown, normal.
Sorry for the trouble !!!!