How can i integrate a checkbox before closing an issue or make an issue only closable if a specific?

Question

I would like to include some checkbox after someone tries to close an issue. So if someone tries to set an issue to the status CLOSED/DONE, he should checkmark that he has documented the important things of the issue.

Another way would be to check if the label "documented" is set and only then make it possible to close the issue.

Any ideas?

Thanks for your help in advance!

Florian PEREZ _Valiantys Administrator_ · Accepted Answer

Hello,

If I understand correctly want you want to do it an easy move!

You can add the specific field in a screen displayed on the transition. Then you will need to set a validator in the transition in order to make the field having a value set.

You can do this just with Workflow but you'll maybe need some plugins to get the specific validator (and some free are available for this!) maybe this is included with cloud version.

Hope this help.

Joe Pitt · Accepted Answer

you would need to put it on the transition screen when the move it to closed and make it required. You can make it required with jira suite utilities.

Oliver Siebenmarck {Polymetis Apps} · Accepted Answer

Hi @Melanie Prange ,

Welcome to the Community!

As was already pointed out, you'll want a transition screen on the transition that closes the issue. You can put your checkbox on that screen and then use a so-called Validator to check whether that checkbox has been ticked. I believe that can even be done with the included "Field Required Validator", so no extra app needed.

This page from the Atlassian documentation explains how to set that up.

However, should you want to build more complex validators, like checking for a specific value or comparing fields, you will need an app that supports Jira Expressions. In my biased opinion Cloud Workflows is the easiest and most flexible app for this, but there also others available.

Hope that helps,
 Oliver

Full disclosure: I work for Jodocus, the Vendor who created Cloud Workflows. Let me know if you need any help getting started, I'd be happy to help!