Hi all!!
Recently I have received a request asking to add mandatoy approvers for an specficic request type.
The problem here is not that I do not know how to set approvers, the problem is that the actual workflow has not approval status and it is issued for other request types that doesn't require any approval. And the workflow that has the approval status, could be approve by one of the approvers and not an specific one.
That being said, I think it is better to add a new workflow for a new issue type, associated with this request type and add the approvers as mandatory.
Do you think is the best approach?
Thanks in advance
Ro