How to add/install Insight Discovery or Asset Management plugin

Kunal Saraf

Hi Community,

I am using complete premium Atlassian stack. now, I am trying to add insight asset management functionality to Jira Service Management as per the standard ITIL/ITSM. However, I am not able to find the concrete solution to add the same.

Can you please guide or route me to the right solution?

 

Best,

Kunal

Muhammad Fahad

Hi @Kunal Saraf - How to get started with Insight you can refer this guide - https://support.atlassian.com/jira-service-management-cloud/docs/get-started-with-insight-in-jira-service-management/

In Cloud - there is no default template available, but this guide can help you setup Asset types and attributes that you need.

This guide helps you explain how service management works with insight - https://support.atlassian.com/jira-service-management-cloud/docs/how-services-work-with-insight-in-jira-service-management/

 

Here is a complete guide on how to setup/configure Insight Assets discovery - https://support.atlassian.com/jira-service-management-cloud/docs/discover-objects-in-your-environment-with-insight-discovery/

 

I hope it will help.

Thank you