Is is it possible to alter the contents of an email notification to show only the ticket number and the new status. We dont want the ticket number to be a link to the ticket we just want the ticket number and new status.
Hi @John Barnett
I do not believe that is possible with out-of-the-box Jira Cloud. Please see this other question posting for more information:
https://community.atlassian.com/t5/Jira-questions/Cloud-How-to-customize-email-template-content-for-email/qaq-p/1600385
Kind regards,Bill
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