Hi Support Team,
We try to configure the roadmap hierarchy levels because we want to rank at the following levels:
< Initiative
< Epics
< Storys
< Tasks
When we enter to the link
https://confluence.atlassian.com/jirasoftwareserver/configure-your-jira-software-instance-1044784156.html
We don't found the option "In the menu on the left, select Advanced Roadmaps hierarchy configuration."
How can we do it?
@Yasmin Ayup
In your navigation bar within Jira, do you have the word "Plan". The advanced Roadmap capability is only available to premium users.
https://support.atlassian.com/jira-software-cloud/docs/where-do-i-find-advanced-roadmaps/
This of course is assuming you are indeed on a cloud plan. The article you referenced is for the Jira Server/Data Center so, I wasn't sure. Hope this helps.
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