Error when trying to export Insight objects

Question

{"errorMessages":["Something went wrong. Contact administrator"],"errors":{}}

Michał Tkaczuk · Answer

Hi,

I used this filter "Label field" is not empty because null is not possible and it doesn't work still. I cannot export datas to Excel. Do I do something wrong maybe?

Franz-Josef Bandosz_oamwuy · Answer

I got the same error when I tried the export the Insight Data.

As in the article posted by Laura, I tried to export the data. However, the 5th step does not seem to be optional. When I used a filter it worked.
To display all objects I used the label attribute in the IQL query with "is not null".

Laura Holton _ACE Manchester_ · Answer

Hi @Jie Sheng 👋

Welcome to the Community! Let's see if we can get this solved for you...

* When the error message appeared did you have anything else on the screen?
* What steps did you take to export?
* Have you contacted your administrator?

In case it helps, I've found a JSM support article on Export Objects.

All the best,

Laura