Hello, I need help on showing the request type. It may have already been answered in the community but I may have trouble in actually finding what I need.
Basically I want to show some fields when I type /jira create on my slack channel.
I am able to do this, but I could not seem to show the field "request type."
For example:
1. Issue type: Incident
Request types:
a. Escalation
b. Outage
2. Issue type: SR
Request types:
a. Server Request
b. Admin request
I wanted to show and tag a newly created ticket under "Server Request" but am only able to choose between Incident and SR issue types. Thus my ticket, when viewed on jira, only shows unassigned. Is there a way for me to do it?
