Importing issue from CSV - attachments

Mike.Smollar

I am trying to attach a file via a CSV import.  When I get to field mappings there is no attachment field to select.   

I accessed the import wizard via the blue create button within the project.

 

Additional:  In the csv I have used the following mapping to my local drive: C:\Users\XXXX\Documents\Test Results.  

 

Update: I was able to find the attachment field when mapping, when I accessed the wizard via:  System Settings -> Import and Export -> External Systems Import

Jack Brickey

Hi Mike,

Welcome to the community! Have you referred to this document? It has some good details around CSV import and particularly attachments in your case. One thing to be aware of is that if the files being attached are password-protected and not publicly accessible then you may need to download them to your local PC.

import-data-from-a-csv-file