Is it possible to forward an email to a story and have is show up as a comment on the story?
Hi @Lisa Ward,
Welcome to Atlassian Community!
Yes, you can configure incoming email and use that to add comments to stories. Just note that in order to add a comment you need to include the issue key in the summary field, otherwise Jira will consider it as a new issue. Have a look at Create issues and comments from email for more information.
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