Remove white line in email / ticket reply

Question

How can I remove the white line that is automatically added to emails when I reply to a ticket? (above the 'hey')

See example in attached file.

Thanks a lot in advance

Vincent

Seagull 1963 · Answer

thanks a lot for the reply, I am sad to hear this.

The line is really useless and looks bad. :(

Jack Brickey · Answer

While there is some customizations for Service Management this is not customizable in Jira Software cloud.